Shipping policy

Effective Date: 18 March 2025

Thank you for shopping with us at ZynkiTech. We are committed to delivering your order to you as quickly and efficiently as possible. Please review our shipping policy for important details regarding shipping, processing times, and delivery.

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1. Processing Time

• Orders are typically processed within 1-5 business days of receiving your order.

• Please note that business days are Monday through Friday, excluding holidays.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Time

We offer several shipping options, which vary based on your location. The available shipping methods are:

• Standard Shipping: Delivery within 3-6 business days.

• Expedited Shipping: Delivery within 2-3 business days.

• Overnight Shipping: Next business day delivery (available for select areas).

Shipping time may vary based on factors such as your location and the availability of items in stock.

3. Shipping Rates

Shipping rates are calculated at checkout based on the weight and size of your order and your shipping address.

• Free Shipping: Orders over R2000 qualify for free standard shipping.

• Flat-rate shipping: A flat rate of R30 is charged for orders within the same region.

4. International Shipping

We currently offer international shipping to the following countries:

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• International shipping rates and delivery times vary by location.

• Customs duties, taxes, or import fees may apply depending on the destination country. These are the responsibility of the customer.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment. You can use this number to track your order directly on the carrier’s website.

6. Address Accuracy

Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses. If you notice an error in your shipping address, please contact us immediately.

7. Lost or Damaged Shipments

• Lost Shipments: If your package is lost in transit, please contact us at miketiger989@gmail.com within 2-5 days from the estimated delivery date. We will assist you in filing a claim with the shipping carrier.

• Damaged Shipments: If your package arrives damaged, please contact us immediately at miketiger989@gmail.com with photos of the damage, and we will assist you in resolving the issue.

8. Shipping Restrictions

Some products may be restricted or prohibited from being shipped to certain areas due to legal or logistical reasons. If any items in your order fall under these restrictions, we will notify you promptly.

9. Contact Information

If you have any questions or concerns about shipping or your order, please feel free to reach out to our customer support team:

• Email: miketiger989@gmail.com

• Phone: 0761060674

• Website: zynkitech.store

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By using this shipping policy as a foundation, you can further personalize it based on your unique shipping practices, product types, and any other terms you'd like to include. Let me know if you'd like to add or modify any sections!